Who has been voted 5/5 for Customer Service Consecutively?
Of Course we have… We usually dispatch orders within 2 working days of the order being placed with Free Next Day UK Delivery. Express International Delivery is also available for a small fee calculated on the Checkout page, following the shipping information.
Even though we Make To Order & Measure, we operate a ‘No quibbles’ 30 days returns policy, from when the item is received.
Therefore, if you are dissatisfied in any way with the quality of the product received. Then a full Refund or Exchange will be offered depending on which is deemed more appropriate, following the possession of the item.
If the Jeans just don’t sit right, worry not, simply email us and we will exchange the order to a more suitable size!
Please Email: Info@themoleskinjeansco.uk to open a return / exchange request form. We will guide you through the process of the Return/ Exchange. Following this we will then initiate the Refund/ Exchange once we have received the goods.
Thank You for your Support of British Manufacturing.
The Moleskin Jeans Co.